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Fruitful Help Center
Fruitful Help Center

Privacy Policy

Privacy Statement

Effective Date: December 4, 2024

Table of Contents

  1. Introduction

  2. Data Protection Officer

  3. How we collect and use (process) your personal information

  4. Use of the fruitful.app website

  5. Cookies and tracking technologies

  6. Use of the Fruitful Software services

  7. When and how we share information with third parties

  8. Transferring personal data to the U.S.

  9. Data Subject rights

  10. Security of your information

  11. Data storage and retention

  12. Children’s data

  13. Questions, concerns, or complaints


1. Introduction

Fruitful Software Inc. provides tools to help anyone better understand, monitor, summarise and archive websites and apps.

We understand that you are aware of and care about your personal privacy, and we take that responsibility seriously. This Privacy Notice describes Fruitful Software Inc.'s policies and practices regarding the collection and use of your personal data and outlines your privacy rights. As we expand and refine our services, we will periodically update this Privacy Notice to reflect new personal data practices or policies.


2. Data Protection Officer

Fruitful Software Inc. is headquartered in San Francisco, California, in the United States. Henry Moulton has been appointed as the internal Data Protection Officer (DPO). If you have any questions or concerns about our personal data policies or practices, please contact our DPO:

Name: Henry Moulton

Email: support@fruitful.app


3. How We Collect and Use (Process) Your Personal Information

Fruitful Software Inc. collects personal information about website visitors and customers. This typically includes:

  • Name

  • Job title

  • Employer name

  • Work address

  • Work email

  • Work phone number

We may also collect information about the software you're building and the organization, if any, you're part of.

We use this information to:

  • Provide our services to customers.

  • Send updates related to our tools and services.

We do not sell personal information to anyone and only share it with third parties facilitating the delivery of our services.

Occasionally, we may receive personal data about individuals from third parties, such as LinkedIn, to better understand your organization and industry.


4. Use of the fruitful.app Website

Fruitful Software Inc.'s website collects certain information automatically, such as:

  • Internet Protocol (IP) addresses

  • Browser type

  • Operating system

  • Pages visited

  • General location of your device

We use this information to improve our website design and services. Fruitful Software Inc. has a legitimate interest in understanding how customers and potential users interact with our website.


5. Cookies and Tracking Technologies

At this time, Fruitful Software Inc. does not use cookies or tracking technologies on the fruitful.app website.


6. Use of the Fruitful Software Services

When you use our services, we may collect additional information about your interactions with our tools. This includes, but is not limited to, details about your projects, the software you are building, and any integrations or services connected to Fruitful Software Inc.'s platform.


7. When and How We Share Information with Third Parties

The personal information we collect is stored on third-party databases hosted by AWS and Cloudflare in the United States. These third parties do not access your personal information for any purpose other than providing storage and retrieval services.

We may also share information with:

  • Integrations you enable.

  • Agents, vendors, or service providers performing functions on our behalf.

  • Legal authorities when compelled by law or to protect our rights.

A list of subprocessors used by Fruitful Software Inc. can be requested by contacting operations@fruitful.app.


8. Transferring Personal Data to the U.S.

Fruitful Software Inc. is headquartered in the United States. By using our services, you acknowledge that your data will be processed in the United States.

The United States has not received an adequacy decision from the European Union under Article 45 of the GDPR. To safeguard your data, Fruitful Software Inc. uses standard data protection clauses under Article 46 of the GDPR. These clauses are enforceable by EU and UK residents.

If you have any questions about international data transfers, contact us at support@fruitful.app.


9. Data Subject Rights

Under the GDPR, EU residents have the following rights:

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Rights related to automated decision-making

To exercise these rights or request information about the data we process, email us at support@fruitful.app.


10. Security of Your Information

Fruitful Software Inc. employs technical and organizational measures to protect your data from unauthorized access, use, or disclosure.


11. Data Storage and Retention

Your data is stored on AWS and Cloudflare servers in the United States. We retain service data for the duration of your business relationship with Fruitful Software Inc. and delete it upon verified request.


12. Children’s Data

Fruitful Software Inc. does not knowingly collect data from children under the age of 16.


13. Questions, Concerns, or Complaints

If you have any questions or concerns about this Privacy Notice or wish to exercise your rights, please contact us:

Fruitful Software Inc.

Email: support@fruitful.app